GREEN BAY, Wis. (WBAY) - You may get a pop-up that looks like a security warning, telling you that there’s a major issue with your computer. However, you shouldn’t follow the directions on the screen.

So you dial the number, and a purported tech support person asks to take over your screen so he can diagnose the problem. Sure, you say, let’s get this over with. He makes a few clicks on your ...

(WJAR) — Tech support scams are impacting older Americans at a staggering rate. According to the Federal Trade Commission, tech support scams target people 60 and older about five times more often ...

David Welles, a retired lawyer, had been struggling with his new iPad for hours when he tried to call tech support. But instead of dialing Microsoft to help him connect his email, the phone number he ...