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I hear a lot about change control these days. During the Churchill Club CIO panel discussion last week, Randall Spratt, CIO of McKesson Corp., talked about the quality of the change management ...

Change control can bring vast benefits to your IT environment if properly implemented and executed. Read these tips to help improve the process. When a production environment is in a known working ...

Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes and technologies. The purpose of change management is to implement ...

Innovation identifies a better way to meet an unmet need; the quality system makes that improvement reproducible, traceable, ...

There is much discussion about continuous improvement, kaizen and operational excellence pursuits in operations management. Many times, the topic of process improvement neglects the more important ...

More so than ever right now, teams are working in a fully remote or hybrid way. This means it’s more important than ever to have effective change management strategies in place, to suit this new way ...

Organizational change is inevitable, and anticipated by most employees these days. Here are five tips that can help your employees cope better when changes are frequent or significant. Issues occur ...

What is change management, why is it important for your business and how can you get started with it today? In my last article, I wrote about the need for customer experience professionals to not only ...

Change management can be more complex in the cloud than it is on premises. Enterprises oversee a larger number of services when they adopt cloud environments -- a challenge that is exacerbated by the ...