Manish Sood is CTO, Founder and Chairman of Reltio, a provider of cloud data services used by enterprises to create rich customer profiles. The economic shock and social restrictions brought on by the ...

The strategic necessity for digital transformation has been on the rise as businesses are now realizing its importance to effectively automate day-to-day processes. According to SmartBear’s ‘State of ...

Developers who use Twilio for messaging, customer data management and communications got their first glimpse of the Twilio Engage customer engagement platform, which routes customer data through ...

If you are interested in building your very own AI customer service representative to help with the ever-increasing workflow of your business or daily lives. You may be interested in a new video ...

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched Vonage Meetings API, a no-code, embeddable video conferencing solution. With ...

We knew this was coming, Google Ads now allows you to upload your customer loyalty data, i.e. Customer Match data, via the Google Merchant API. Google told us this change was coming back in March and ...

OpenAI has stopped using customer data sent via APIs for training its language models. The policy change mainly affects business customers, not ChatGPT users. OpenAI's decision highlights the growing ...