Add Yahoo as a preferred source to see more of our stories on Google. There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky ...

Scammers are taking real-time control of victims through direct calls or tricking them into installing malicious apps, police ...

Most people probably wouldn’t think of calling Facebook directly if they experienced an issue with their account, but those who do Google the company’s customer service phone number could fall victim ...

Add Yahoo as a preferred source to see more of our stories on Google. NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on ...

AS scams spread across calls, messages, websites, social platforms and AI-generated content, they are turning corporate identity into a weapon. What begins as a fake account, phishing site or ...

Amazon is turning to AI to help fight scammers, the company announced on Wednesday. The retailer said some 360,000 customers every year reach out to its customer service department wondering whether a ...

US consumer brands increasingly use social platforms as an extension of their support operations, and protecting a brand ...

Microsoft has disclosed information about a vulnerability discovered with a customer support database that led to 250 million ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

Florence Utilities warns of scam calls demanding immediate payments, claiming to be utility staff. Officials urge customers ...

Experts are warning of an Amazon Customer Service scam that targets your financial data. Fraudsters are using fake phone numbers, posing as Amazon Customer Service and using search engines to get you ...

A Zomato customer’s dinner took an unexpected turn after he claimed that tracking his delayed order on the app led him to the delivery partner’s location, where he allegedly found two people eating ...