Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

The interrelated final standards on quality management issued in June 2022 by the AICPA’s Auditing Standards Board and Accounting and Review Services Committee are intended to clarify and improve ...

Nothing is more frustrating for a fleet than bringing a truck back to a shop for a recurring problem. Given the cost of downtime, fleets expect repairs to be made correctly the first time. Yet, there ...

You’ve heard of probable cause. You’ve found the root causes of problems. But what is plausible cause, and why should we care? After all, plausible cause isn’t even an entry in my favorite dictionary ...

Just as risk assessment is the bedrock for an effective compliance program, root cause analysis (“RCA”) similarly underpins successful remediation of compliance violations. The DOJ’s March 2023 ...

What if manufacturing companies could pinpoint the exact cause of a defect the moment it occurs, preventing costly production delays and ensuring top-notch quality? Generative artificial intelligence ...

In today’s rapidly evolving digital landscape, the complexity of distributed systems and microservices architectures has reached unprecedented levels. As organizations strive to maintain visibility ...

Our root cause analysis team has made learning from complaints and driving service improvement into a core part of how we work across the organisation, writes Natalie Hill, head of change and service ...

A new PCAOB spotlight report provides staff observations regarding the potential positive impact of performing a root cause analysis on the quality of audits performed by PCAOB-registered public ...