We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...

Once upon a time, “once upon a time” didn’t mean anything. Now it’s the universal way to introduce a story. Stories have the ability to transform nothing into something we’ll never forget. We all love ...

Here’s how to enable your team to solve problems on their own so you can focus on strategic planning and growth. Your role as a leader is not to be the one who solves all the problems that arise in ...

Over the last decade, Cal Newport has become something of a modern workplace ombudsman. A professor of computer science at Georgetown, his books have addressed the ways in which technology can be a ...

I start by carefully reviewing what happened. Collect as much data as possible on what led up to the situation and how things played out. It’s key here to get perspectives and opinions from as many ...