Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. One of the best CRM platforms on the marker, it ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Microsoft is making further moves to turn its Teams collaboration and communication app into the central hub to the rest of its ever-growing ecosystem. Microsoft already offers native Teams ...