Microsoft wants to make its Dynamics business applications more immediately relevant to customers in five vertical markets — manufacturing, distribution, retail, services and the public sector. The ...

Microsoft Dynamics 365 is a customer relationship management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft is looking to liven up its Microsoft Dynamics line of applications for midsize businesses. Bill Gates, the company's chairman, is slated to outline Microsoft's strategy for these customers ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...