The European Commission accepted SAP's commitment to implement several changes to its aftermarket support services for on-premises ERP software, the executive arm of the European Union said Wednesday.

In a letter to customers, SAP has announced it will be raising maintenance fees by up to 3.3% due to changes in the macroeconomic environment of high inflation rates reflected across regional price ...

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In July, the European Union (EU) approved SAP’s commitment to allow its customers to split their SAP software landscape into separate parts, permitting them to choose different maintenance and support ...

The European Commission (EC) has accepted legally binding commitments from SAP to address competition concerns over aftermarket maintenance and support services for SAP on‑premises enterprise resource ...

Impress Software has announced the availability of Impress for GIS 2.0, featuring the new Maintenance and Operations Module. With this new release, organizations can streamline their field service ...

In conversations with hundreds of SAP customers, many have not realized that they must act now in the next 30 to 45 days if they want to move off of SAP customer specific maintenance from extended ...

DSAG provides valuable insights into how customers are assessing the value of SAP maintenance. It should serve as a warning to SAP. An SAP maintenance fees and support survey conducted by DSAG, the ...

SAP has avoided a fine from the European Union (EU) after reaching an agreement with Eurocrats around making it easier for customers to mix-and-match maintenance and support services (M&S). Back in ...