Add Yahoo as a preferred source to see more of our stories on Google. READER'S DIGEST, GETTY IMAGES I used to take pride in being a good listener. Turns out, I was getting only half the conversation.

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. The importance of body language in customer experience can be as ...

Keep your eyes peeled next time you watch a video of a political rally or assembly. You'll often notice that, arranged directly behind the speaker and facing the viewer, is a line of folks who are ...

Media opportunities are more plentiful now than ever before, due to the introduction of social media and more media outlets in general. Many professionals have been or may be asked to give an ...

While body language and nonverbal communication may seem subtle and unsuspecting in conversations largely characterized by verbal language and words, they're actually a glimpse into our internal ...

Kevin Durant's body language this season became a point of discussion. Illustration: Dan Goldfarb / The Athletic; Gregory Shamus / Getty Images This story is part of Peak, The Athletic’s desk covering ...

Add Yahoo as a preferred source to see more of our stories on Google. If you saw me at a work meeting, out with friends, or honestly anywhere in the wild, I almost always have my arms crossed. With ...

Body language experts reveal the hidden signals your face, eyes, hands and posture send—and how to decode what others are really feeling I used to take pride in being a good listener. Turns out, I was ...

This story is part of Peak, The Athletic’s desk covering the mental side of sports. Sign up for Peak’s newsletter here. Amy Cuddy is a social psychologist who studies nonverbal communication. She was ...