What is the best way to approach the vital step of usability testing? An expert shows how device makers can understand user needs, generate usability requirements, and perform the necessary ...

Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner. Assessing the ease of use of a software is ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

In 2009 I wrote a popular article on 24 usability testing tools. Since that time, there has been tremendous growth in the quantity and capability of usability testing tools. An update to the article ...

Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

The term summative usability testing recently entered the lexicon of medical device manufacturers as they faced the new requirement to validate their product's suitability for its intended use.