Microsoft Lync is posting impressive adoption rates. Cisco remains a heavyweight in networks and IP PBX systems. And the list of up-and-comers looking for a piece of the UCC pie continues to grow.

Customers tell their stories of Lync adoption. As they have done for the last couple of years, Microsoft invited industry analysts to a lunch roundtable on Tuesday where Lync customers briefly tell ...

How can you proactively be alerted to problems in your Lync infrastructure? In my last post, I wrote about using the Lync Monitoring Server to track usage, adoption and call quality, but these are ...