For many business people, writing poses a challenge, especially when a problem-solution letter is at hand. It might help to think of the task you face as inherently optimistic. Not only are you ...

Writing a problem statement helps your business identify issues that may be preventing you from reaching your goals. A problem statement includes statistics and other information that provides ...

'If I have an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about the solution' (Albert Einstein) Are we sure we are working on the right problem? Are ...

When trying to solve a problem—small or large—many people may tend to rush to a solution in order to get a process in motion or to just get it off their plate so they can focus on other things.

You know the feeling. You’ve spent weeks talking to users, sketching ideas, even hacking together a scrappy prototype. People say things like “This is interesting” or “Yeah, we’d totally use something ...

In my last post, I recommended several rules to keep fights from escalating. My last recommendation was: If you’re dealing with a practical problem that needs to be solved, don’t mix the conflict ...